BEFORE YOU ENQUIRE
Questions about your website
Are domain registration and hosting included in the package price?
No. The package is the one-time design and setup fee, including VAT. Domain, hosting and paid tools are purchased directly from their providers. We confirm initial and renewal costs before you commit.
Will I control the domain and website accounts?
Yes. We set up the project around accounts controlled by you or your business. Handover includes the agreed files, content and administrative access after payment, with third-party licence or export restrictions documented.
Do you write all the copy and create a new brand identity?
The packages format and lightly edit your supplied copy within the listed word limits. Research, original copywriting, logo design, brand identity and photography are separate. Our Web Copy service can help if you need new text.
Can you build a shop, membership site or custom application?
Ecommerce, payment processing, memberships, custom applications, multilingual sites and substantial migrations are outside these packages. Tell us what you need so it can be scoped and quoted separately.
What does the SEO setup include?
It covers the included pages’ headings, titles, descriptions, URLs, internal navigation, sitemap and indexability checks, plus Search Console connection where access is available. Ongoing SEO campaigns and ranking guarantees are not included.
How do revisions and after-launch fixes work?
Starter includes one consolidated review round; the other packages include two. After launch, you have 14 calendar days to report defects against the agreed scope. New content, additional pages and new features are separate work.
Does clicking a package place an order?
No. It opens a discovery-call enquiry with the selected package noted. We agree your written scope and costs before invoicing. No payment is taken through these package links.
Do I have to pay for ongoing maintenance?
No agency maintenance subscription is required. You remain responsible for renewals, backups, software updates and administration after handover unless a separate maintenance agreement is made.
We check accessibility fundamentals in the delivered design. Formal accessibility certification and legal advice are outside the package scope.